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Terms and Conditions for OpSec Cloudverse

Introduction​

Welcome to OpSec Cloudverse! By accessing our platform, you agree to these Terms and Conditions, designed to ensure a clear understanding of the rules and your obligations when using our services. Please read these terms carefully before using the platform.

1. Definitions​

  • Node: Refers to blockchain nodes available for deployment via the OpSec platform, which supports various blockchain networks.
  • Services: Include, but are not limited to, the provision of GPUs, VPS solutions, validator services, and access to computational resources.
  • Credits: The currency used within the OpSec platform, purchased with ETH, for subscribing to Nodes.

2. General Use​

  • Users must register for an account to access Nodes and Services. By registering, you agree to provide accurate and complete information and to keep this information up to date.
  • OpSec grants you a limited, non-exclusive, non-transferable, and revocable license to use the Services according to these Terms.

3. Payments and Subscriptions​

  • Nodes are subscribed to using Credits. Details on purchasing Credits, subscription costs, and node deployment are available on the platform's billing section.
  • All purchases are final, and no refunds will be provided once Credits are used for a subscription.

4. Rewards and Benefits​

  • Rewards generated by Nodes will be credited to users' accounts according to the specifics of each deployed Node.
  • Users are responsible for managing their accounts and rewards. Detailed tracking of rewards will be available through the user dashboard.

5. User Responsibilities​

  • Users are responsible for maintaining the confidentiality of their account information and for all activities under their account.
  • You agree to comply with all local, state, national, and international laws and regulations applicable to your use of the Services.
  • Research Responsibilities: Each purchaser is responsible for conducting their own research regarding the network partners and the potential benefits and risks associated with deploying Nodes on those networks.

6. Service Availability​

  • OpSec strives to ensure the availability and functionality of the Services but does not guarantee uninterrupted service. Maintenance and updates are necessary and can lead to temporary unavailability.

7. Intellectual Property​

  • All content included on the platform, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the site, is the property of OpSec or its suppliers and protected by copyright and intellectual property laws.

8. Liability Limitation​

  • OpSec is not liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our services, including but not limited to reliance by a user on any information obtained from the service.

9. Dispute Resolution​

  • Any disputes related to these Terms will be handled through arbitration under the rules of the jurisdiction agreed upon at the time of dispute resolution.

10. Changes to Terms​

  • OpSec reserves the right to modify these Terms at any time. We will notify users of any changes through our standard communication channels. Continued use of the service after such changes will constitute acknowledgment and agreement to the modified terms.

Appendix: Operational Insights and Strategic Directions​

This appendix summarizes key discussion points from internal and external communications addressing several operational and strategic aspects of our service:

  • Communication and Team Dynamics: Emphasizing efficient onboarding, proper use of tagging in tickets for prompt responses, and maintaining high standards in service response times.
  • Technical Operations: Focus on addressing node and wallet issues promptly, improving bug reporting mechanisms, and maintaining technical integrity through continuous updates.
  • Policy and Documentation: Commitment to enhancing documentation clarity and ensuring ethical practices in terms and conditions application.
  • Node Deployment and Transparency: Enhancing the transparency of node operations and clarifying the functionalities of different node types to set accurate user expectations.
  • Customer Support: Implementing effective ticket management systems and providing adequate support to customer service staff to handle interactions competently.
  • Product Development: Ongoing product development discussions aiming at integrating advanced features like on-chain data and zk-proofs to enhance transparency and user trust.
  • Telemetry and Tracking: Addressing expectations versus reality in node tracking, emphasizing the need for clear communication about operational realities, and encouraging users to perform their own due diligence.

These points reflect our commitment to continuous improvement and user satisfaction, guiding our operational strategies and ensuring that we remain at the forefront of blockchain technology services.